SAP Knowledge Base Article - Public

3724945 - Incoterms location 2 is greyed out and cannot be entered in sales document creation

Symptom

When creating a sales document, e.g.: a sales order, and entering the 'Incoterms', 'Incoterms Version' and 'Incoterms Location', the field 'Incoterms Location 2' is greyed out and cannot be entered.

Environment

SAP S/4HANA Cloud Public Edition

Cause

On the configuration activity 'Map Incoterms to Versions' (ID: 102355), the mapping is indicating that for the combination of the chosen incoterms + version, the location 2 should be disabled. Example:

  • Incoterms Version: 2020
  • Incoterms: FOB
  • Location Mandatory? Yes
  • Location 2 mandatory: Disabled.

The location 2 being set as disabled means that it's not possible to add an incoterms location 2 for Incoterms FOB 2020, which is what is happening in your system.

Resolution

In the same configuration activity, for the concerned combination of incoterms + version, change 'Location 2 Mandatory' field to 'Optional'.

Keywords

incoterms, incoterms location, incoterms location 2, incoterms 2, incoterms version, sales orders, sales contracts, 2020, FOB , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions