SAP Knowledge Base Article - Public

3724960 - Database Growth Details for Tenants in Cloud for Customer

Symptom

  • Request for database growth details for tenants in Cloud for Customer for analysis purposes.
  • Queries on system database growth and tenant database growth details.

Environment

SAP Cloud for Customer

Cause

Database growth details for tenants in SAP Cloud for Customer for analysis purposes.

Resolution

For Private systems: 

If your tenants are hosted in a private system, they run on a dedicated environment where only your tenants are hosted. Therefore, both system-level and tenant-level database growth details can be provided.

For Public/Multi-Customer (shared) systems: 

If your tenants are hosted on a public system where multiple customer tenants share the same environment, system-level database growth metrics cannot be provided because the database includes data from all tenants. In such cases, only tenant-specific database growth information can be shared.

Please Note:

To request database growth details, a support case must be created. The required information will be analyzed and provided based on the available historical data.

Keywords

Database growth details, tenant database growth, cloud for customer, c4c, tenant size details, multi-customer environment, public systems, private systems. , KBA , LOD-CRM-ADM , Administration UI , Problem

Product

SAP Cloud for Customer core applications all versions