3725021 - OCN completion record fails with 500 authorization error

• OCN completions are not being recorded in SuccessFactors Learning.
• When checking the vendor logs, a 500 error is displayed with the following message: "You are not authorized to record this learning event for this user".

SAP SuccessFactors Learning

lms, learning, ocn, open content network, linkedin learning, completion, learning history, record, error, 500, authorization, permission, api, fail, You are not authorized to record this learning event for this user , KBA , LOD-SF-LMS-OCN , Open Content Network , LOD-SF-LMS-WOR , Roles & Workflows , Problem