SAP Knowledge Base Article - Preview

3725027 - Crowd Partner admin error "cannot create the technician" due to incorrect policy group name

Symptom

  • Users configured with access to Crowd as Partner admin cannot create Technicians. When try to create one user error "cannot create the technician" 
  • Browser console error message: 500 "Permission group not found" 


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Environment

SAP Field Service Management 1.0

Product

SAP Field Service Management all versions

Keywords

crowd admin, cannot create technician, permission group not found, policy group name, partner technician, fsm crowd, blank screen, error message, ERP users, troubleshooting crowd admin,  500 error "Permission group not found"  , KBA , CEC-SRV-FSM-CWD , FSM Crowd Workforce , Problem

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