Symptom
After HRIS real time sync, instead of syncing the latest value of EC, value of previous record in EC is synced.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Update position title via manage positions.
- New job information record is created with a new position title.
- Ideally the latest position title should be synced to EP, however in fact, the previous position title is synced to EP.
Cause
This turns out to be a known legacy issue where the Realtime HRIS sync has some discrepancy in the specific customer scenario.
Resolution
The engineering team is aware of this issue and would consider the possible enhancement in future releases after risk analysis.
Customer can always rely on the result of the delta HRIS sync job to get the right values synced.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
ECT-268356, INC21188104, incorrect data synced to EP header, incorrect position title, realtime sync issue, previous data is synced with hris real time sync, wrong position title, EC and EP data inconsistent, EC and EP data discrepancy, delta sync, real time sync, hris sync issue , KBA , LOD-SF-EC-HRS , HRIS Sync , Known Error
SAP Knowledge Base Article - Public