SAP Knowledge Base Article - Preview

3725032 - Form auto sent to next step after matrix manager change

Symptom

After matrix manager transfer, the form is auto sent to the new matrix manager, but also auto sent to the next step, when below conditions are met:

  • The step where the matrix manager change happens is a single matrix manager step;
  • The next step is an I step and matrix manager is included in the step.


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Environment

SAP SuccessFactors Performance Management

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

EX, EX change, route, sent, auto, matrix manager change, transfer, inbox, step, move, wrong, auto, automatically, next, routing step, incorrect, transition, automatic manager transfer, inbox transfer,  system auto-approved , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

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