3725075 - Impact of transitioning to DigiCert TLS RSA4096 Root G5 certificate on SAP Service and Asset Manager Windows

Symptom

After the transition to the DigiCert TLS RSA4096 Root G5 certificate in the SAP Business Technology Platform (BTP) environment, customers may have questions regarding the impact on SSAM clients running on Windows devices.

SAP Note 3717103 primarily references iOS and Android devices, which may lead to uncertainty about the behavior of Windows-based MDK clients.

Environment

SAP Service and Asset Manager Windows

Product

SAP Service and Asset Manager for Windows all versions

Keywords

DigiCert TLS RSA4096 Root G5, MDK version 24.7.9, SSAM version 2405, Windows client, iOS compatibility, iOS 18, Offline OData sync, certificate pinning, manual certificate installation, older devices, certificate store, BTP environment, G5 certificate migration, uninterrupted sync functionality , KBA , MOB-APP-SAM , SAP Service and Asset Manager , How To

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