Symptom
- Error message: "The report size is too large for the system to process" encountered while generating Audit Log report.
- Audit Log report generation fails due to the large size of the report.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Navigate to Change Audit Reports.
- Select MDF Change Audit Report.
- Provide the values:
- Attempt to generate the report.
- Observe the error message: "The report size is too large for the system to process."
Cause
- The report size issue emerged during substantial modifications to tenant data, such as during mass deletions or similar situations.
- Although the data range is designed to protect system health and prevent out-of-memory errors, the threshold for the maximum size of audit data to be loaded can still be met within an acceptable data range when certain events take place.
Resolution
- The engineering team is working to optimize the existing Audit Report logic to load and calculate audit data using only the time range, thus preventing it from consuming more memory than necessary. Currently, there is no data available for implementation. Future updates will be added to this KBA.
- As a temporary workaround, the limitation for the maximum size of the audit report can be increased. If you encounter a similar situation, please submit an incident with LOD-SF-PLT-AUD to receive assistance.
See Also
KBA 2218169 - Data Backup Procedures and Restore Process - SuccessFactors Cloud
Keywords
audit log report, report size too large, error message, mass deletion, time account, mdf change audit, successfactors hcm core, audit report failure, data retrieval, report generation error, audit log processing limit, MDF-91200, MDF-93822 , KBA , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , Problem
Product
SAP SuccessFactors HCM Core all versions
SAP Knowledge Base Article - Public