SAP Knowledge Base Article - Preview

3725113 - Inactive Sales Group Assignment to Sales Office Persists in Sales Cloud

Symptom

  • In S/4, old sales groups whose assignment to the sales office has been deactivated, however still appear available in the sales cloud inbound payload during replication.
  • The assignment marked as "Hide in" for sales office ABC with sales group XYZ in S/4 is still replicated in the sales cloud.
  • Message Entity Name: salesGroupS4ReplicationMessageIn.


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Environment

Integration for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions

Keywords

inactive sales group, sales office assignment, sales cloud, S/4HANA, salesGroupS4ReplicationMessageIn, sales office deactivation, organizational unit, DRF, hide indicator , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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