SAP Knowledge Base Article - Public

3725260 - Unable to login to Embedded SAP Analytics Cloud Applications under SAP S/4HANA Cloud Public Edition

Symptom

You changed the Subject Name Identifier settings in the Embedded SAC Application under IAS/SCI. Now, the Embedded SAP Analytics Cloud application displays the message "It seems that you don't have an active account."

Environment

SAP S/4HANA Cloud Public Edition

Embedded SAP Analytics Cloud

This KBA applies only to new installations of S/4HANA Cloud Public Edition that are done after 2602.

Reproducing the Issue

Embedded SAP Analytics Cloud application displays the message "It seems that you don't have an active account."

Cause

The login to the embedded SAP Analytics Cloud application uses an email address as the subject name identifier. You might have changed the settings in the IAS/SCI for the embedded SAP Analytics Cloud application from an email address to another value.

Resolution

Reset the IAS/SCI settings for Embedded SAP Analytics Cloud. Ensure that Email address is chosen as the Subject name Identifier, as delivered by SAP.

See Also

Analytics Glossary | SAP Help Portal

Analytics Architecture | SAP Help Portal

Overview of Analytical Applications | SAP Help Portal

Embedded Stories | SAP Help Portal

Keywords

It seems that you don't have an active account, embedded SAC, stories, embedded, provisioning, users, s4hc, sap s/4hana cloud public edition, sac, esac , KBA , BC-SRV-APS-ANA-SAC , ABAP Integration with SAP Analytics Cloud , CA-GTF-SB-S4H-SAC , SAP S4H embedded SAC UI integration , Problem

Product

SAP S/4HANA Cloud Public Edition 2602

Attachments

Issue with logging into embedded SAC applications.png
SAML Identifier settings in IAS or SCI.jpg