Symptom
You changed the Subject Name Identifier settings in the Embedded SAC Application under IAS/SCI. Now, the Embedded SAP Analytics Cloud application displays the message "It seems that you don't have an active account."
Environment
SAP S/4HANA Cloud Public Edition
Embedded SAP Analytics Cloud
This KBA applies only to new installations of S/4HANA Cloud Public Edition that are done after 2602.
Reproducing the Issue
Embedded SAP Analytics Cloud application displays the message "It seems that you don't have an active account."
Cause
The login to the embedded SAP Analytics Cloud application uses an email address as the subject name identifier. You might have changed the settings in the IAS/SCI for the embedded SAP Analytics Cloud application from an email address to another value.
Resolution
Reset the IAS/SCI settings for Embedded SAP Analytics Cloud. Ensure that Email address is chosen as the Subject name Identifier, as delivered by SAP.
See Also
Analytics Glossary | SAP Help Portal
Analytics Architecture | SAP Help Portal
Keywords
It seems that you don't have an active account, embedded SAC, stories, embedded, provisioning, users, s4hc, sap s/4hana cloud public edition, sac, esac , KBA , BC-SRV-APS-ANA-SAC , ABAP Integration with SAP Analytics Cloud , CA-GTF-SB-S4H-SAC , SAP S4H embedded SAC UI integration , Problem
Product
Attachments
| Issue with logging into embedded SAC applications.png |
| SAML Identifier settings in IAS or SCI.jpg |
SAP Knowledge Base Article - Public