SAP Knowledge Base Article - Preview

3725403 - 'JDBC driver not found' error when connecting to database in Crystal Reports Designer in SAP Incentive Management

Symptom

When attempting to connect to a database using JDBC in SAP Crystal Reports Designer, the connection fails. An error indicating that the JDBC driver not found is displayed when testing or creating the database connection.


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Environment

  • SAP Sales Performance Management
    • Incentive Management on Legacy Hana

Product

SAP Incentive Management 2026

Keywords

jdbc driver, crystal designer, database connection error, jdbc component, crystal reports, database connection issue, reporting error, jdbc troubleshooting, database error, install driver, jar file. , KBA , CEC-SAL-COM-RNA , Crystal and Webi Reports , Problem

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