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3725566 - Error during 'Activate SuccessFactors Identity Authentication Service Integration' upgrade in SuccessFactors

Symptom

  • An error occurs when attempting to upgrade 'Activate SuccessFactors Identity Authentication Service Integration'.
  • Error message: "errorId=null, timestamp=null, errorMessage=Cannot read properties of null (reading 'userInputPageUri'), errorName=TypeError, server=8pc84bcf03, versionInfo=Release%3A%202511.20260222091537%0A%20%20%20%20%20%20Server%3A%208pc84bcf03%0A%20%20%20%20%20%20Timestamp%3A%202026-03-06T12%3A49%3A13.960%2B0000%0A%20%20%20%20%20%20Theme%20Id%3A%206k9ctrxxv3%0A%20%20%20%20%20%20SAPUI5%20Version%3A%20%2Fverp%2Fvmod_v1%2Fui%2Fsapui5-main%2Fresources_1.136.6%2Fresources%2F".


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Environment

  • SAP SuccessFactors HCM Suite
  • Identity Authentication Services (IAS)

Product

SAP SuccessFactors HCM Suite all versions

Keywords

upgrade error, activate successfactors identity authentication service, IAS integration, SAML configuration, custom domain, errorMessage=Cannot read properties of null, TypeError, SSO failure, successfactors provisioning, identity authentication service, initiate, issuer, ias, mismatch, urls , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

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