SAP Knowledge Base Article - Preview

3725569 - Progress spinner disappears during OIDC redirect

Symptom

  • During login process (loading circle on screen) which is few miliseconds there is option for user to click on login again and then site will end up with error on screen: 'Ooops, something went wrong'
  • Expected behaviour of the flow is that when loading login there is no option for user to click on 'login' again but only loading circle until login is completed


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Environment

  • SAP Customer Data Cloud
  • WEB SDK

Product

SAP Customer Data Cloud all versions

Keywords

SP Customer Data Cloud, OIDC, progress spinner, Web SDK, login issue, redirect chain, premature spinner disappearance, error message, accounts.login, loading circle, hosted page, user experience, spinner timeout, login button, customEventMap, gigya.accounts.hideScreenSet, error Ooops, something went wrong, Ooops, something went wrong, error something went wrong, cdc , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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