3725643 - Incorrect contact person replication to SAP FSM via iflow 'Replicate Service Order from SAP S4HANA to SAP Field Service Management SOAP'

When replicating the service order to FSM using the Iflow "Replicate Service Order from SAP S4HANA to SAP Field Service Management SOAP", the system selects the ‘’e-mail recipient invoice' as contact person (e.g. XXX2025) in FSM. While the correct contact shown on the Fiori Service Order header (e.g. YYY2026)

• Contact Person: YYY2026
• e-mail recipient invoice: XXX2025

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

• SAP S/4 HANA Private Cloud / On-Premise (S/4 HANA)
• Service Order Replication
• SAP Field Service Management (FSM)

contact person replication, service order integration, incorrect contact mapping, multiple partner functions, replicate service order from SAP S4HANA to SAP Field Service Management SOAP , KBA , CRM-S4-INT-FSM , S4CRM: Service Integration with Field Service Mgmt , CEC-SRV-FSM-S4H , Integration of S/4HANA to FSM , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem