SAP Knowledge Base Article - Preview

3725685 - Lock/Unlock process inconsistency in subscription order management

Symptom

Lock information is correctly transferred to SAP FI-CA and visible in transaction FP_VT3, with the table CRMS4D_CONT_LOCK updated to show the locked status. However, unlock process in SAP SOM does not trigger follow-up activities in SAP FI-CA, leaving the contract locked in transaction FP_VT3 until the next day. 


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Environment

  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

lock/unlock process, subscription order management, som, convergent charging, cc, convergent invoicing, fi-ca, transaction fp_vt3, crms4d_cont_lock, lock strategy, unlock delay, immediate unlock, lock end date, mass activity fklock2, RFKKLOCKDEL, BAdI CRM_ISX_ERP_CONTRACT, fiori launchpad, time-slice inconsistencies. , KBA , CRM-S4-SOM , S4CRM: Subscription Order Management , FI-CA , Contract Accounts Receivable and Payable , Problem

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