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3725778 - Scheduled jobs from DBA cockpit fails - SAP ASE for Business Suite

Symptom

  1. Scheduled jobs failed in DBA cockpit for SID.
     
    3/4/202611:45:04 PM3/4/2026#################Collect - ASE InstanceOK
    3/4/202611:45:04 PM3/4/2026#################<undefined>Error
  2. During the issue, ASE error logs:

     kernel  Cannot send, host process disconnected: xxx 23112 suid: 4
     server  Shutdown started by user 'sapsa'. SQL text: shutdown with wait = '00:02:00'
     kernel  Job transition 'SET TERMINATED' for calloutid 4569028 got incorrect state 0.

  3. Job Scheduler logs:

     jamain  JS task requested to ABORT the agent.
     jamain  JS Agent aborting. Cancel all running jobs.
     jamain  Client message:
     jamain  Message number: LAYER = (5) ORIGIN = (3) SEVERITY = (5) NUMBER = (6)
     jamain  Message String: ct_results(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect
     jamain  ja__GetJobsInState: jsd_GetResults() failed
     jamain  Client message:
     jamain  Message number: LAYER = (4) ORIGIN = (1) SEVERITY = (4) NUMBER = (44)
     jamain  Message String: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
     jamain  ct_connect() failed. 


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Environment

  • SAP Adaptive Server Enterprise (ASE) for Business Suite
  • SAP NetWeaver (NW) - All versions

Product

SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver Application Server for ABAP 7.52

Keywords

<undefined>,error,Collect - ASE Instance, , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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