Symptom
- Scheduled jobs failed in DBA cockpit for SID.
3/4/2026 11:45:04 PM 3/4/2026 ######### ######## Collect - ASE Instance OK 3/4/2026 11:45:04 PM 3/4/2026 ######### ######## <undefined> Error - During the issue, ASE error logs:
kernel Cannot send, host process disconnected: xxx 23112 suid: 4
server Shutdown started by user 'sapsa'. SQL text: shutdown with wait = '00:02:00'
kernel Job transition 'SET TERMINATED' for calloutid 4569028 got incorrect state 0. - Job Scheduler logs:
jamain JS task requested to ABORT the agent.
jamain JS Agent aborting. Cancel all running jobs.
jamain Client message:
jamain Message number: LAYER = (5) ORIGIN = (3) SEVERITY = (5) NUMBER = (6)
jamain Message String: ct_results(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect
jamain ja__GetJobsInState: jsd_GetResults() failed
jamain Client message:
jamain Message number: LAYER = (4) ORIGIN = (1) SEVERITY = (4) NUMBER = (44)
jamain Message String: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
jamain ct_connect() failed.
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Environment
- SAP Adaptive Server Enterprise (ASE) for Business Suite
- SAP NetWeaver (NW) - All versions
Product
SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver Application Server for ABAP 7.52
Keywords
<undefined>,error,Collect - ASE Instance, , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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