SAP Knowledge Base Article - Public

3725787 - Incorrect reference number displayed after posting customer outgoing invoices

Symptom

  • After posting a customer invoice using the "Create Outgoing Invoices" app, the reference value in the resulting journal entry is 'DRXXXXXXXXXX' instead of the value that is entered manually during creation.
  • Or the "FI – Accounts Receivable Open Item" migration object was used, and data was successfully migrated. The reference number displayed in the generated journal entry differs from the value in the migration template.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Use the "FI – Accounts Receivable Open Item" migration object to migrate data.
  2. Verify the migrated data in the financial application.
  3. Observe that the reference number displayed in the system does not match the reference number in the migration template.

Cause

The system is configured to generate official document numbers for document type DR in accordance with legislation requirements.

Resolution

In accordance with the legislation in India, every outgoing invoice, credit memo, and debit memo must have an official document number.

Refer to the configuration activity "Assign Document Types to Document Classes" (ID: 101338).
The settings for document type DR, which is set to "Generate Official Document Number, without date control" in the "Official Document Number" field.
Therefore, document type DR uses the official document numbering in the reference field.

See Also

Official Document Numbering

Keywords

Accounts Receivable, Migration Object, Reference Number, Document Type, DR, Official Document Numbering, Accounts Receivable Open Item, Assign Document Types to Document Classes, Generate Official Document Number , KBA , FI-AR-AR-A-2CL , Posting/Clearing/Special General Ledger (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions