3725924 - Address field remains mandatory despite Screen Configuration settings

When editing an Activity at 'Shell' > 'Planning and Dispatching' > 'Activities', the Address field remains mandatory, ignoring the current Screen Configuration settings. This prevents saving changes, when the address is not populated on an Activity.

    {  
         "visible": true,
         "editable": true,
         "name": "activity.address",
         "property": "address",
         "description": "Address",
         "required": false,
         "entity": "ACTIVITY"
      },

Fig. 1: Basic settings tab on activity.address at Service Call App - Activity Detail Tab Screen Configuration

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP Field Service Management

Unable, Save, Changes. prevent, Missing Address, Information, Field, not, required , KBA , CEC-SRV-FSM-SCF , FSM Screen Configuration , CEC-SRV-FSM-PD-SCA , ServiceCall application , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem