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SAP Knowledge Base Article - PreviewSymptom
When adding a Sales Team member to a Call List, the Department field is automatically determined as "procurement".
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
call list, sales team, department field, procurement, hard-coded, employee department, extensibility admin, API, configurable departments, Sales/Service Cloud, automatic assignment , KBA , CEC-CRM-CALL , Call Lists for SAP Sales/Service Cloud , Problem
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