3726030 - 'Approved On' Field Not Visible in View Absence UI for Automatically Approved Absences

• The 'Approved On' field is not visible in the View Absence UI when an absence request is automatically approved.
• However, the 'Approved On' field is visible in the View Absence UI when an absence request has been approved by a user.

Images/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central > Time Off

1. Request an absence on behalf of an employee as a Manager or Admin, which gets automatically approved.
2. Observe that the "Approved On" field is not visible in the View Absence UI after approval.

This is expected system behaviour. The 'Approved On' date in the 'View Absence' UI is automatically derived from the workflow itself.

• Absence requests that are 'Approved Automatically' do not have any workflow, and therefore, the 'Approved On' date cannot be derived.
• Absence requests that involve an approver will have a workflow, enabling the system to derive the 'Approved On' date.

For absences that are 'Automatically Approved', use the 'Requested On' date of the absence as the 'Approved On' date. This is because, as soon as the manager/admin creates the absence on behalf of an employee, the absence gets auto-approved, meaning the date that the manager/admin creates the absence is also the approval date.

KB Article 3296998 - Absence automatically approved

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