3726180 - There was an issue with the authentication. Please contact your administrator: Joule and Microsoft 365 Copilot integration problem

You have integrated Joule and Microsoft 365 Copilot. The Joule prompts are not working as expected when tested via Microsoft 365 Copilot/MS Teams.

Error message:
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There was an issue with the authentication. Please contact your administrator

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Screenshot:

• SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap) 
• Cloud Foundry (CF)
• Joule
• Microsoft 365 Copilot
• Microsoft Entra

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