SAP Knowledge Base Article - Preview

3726284 - Smartforms are in Read-Only Mode When Assigned

Symptom

When a smartform is assigned to a technician by business rules, it sometimes appears in read-only mode, displaying a yellow bar with the message: "Smartform is read-only"

Synchronizing the application does not resolve the issue, forcing users to delete and recreate the smartform



"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • SAP Field Service Management (FSM)

Product

SAP Field Service Management 1.0

Keywords

smartform read-only, responsiblePerson mismatch, yellow bar, smartform not editable, read-only mode , KBA , CEC-SRV-FSM-SMF , FSM Smartforms and Feedback , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Problem

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