SAP Knowledge Base Article - Preview

3726288 - ASSERTION_FAILED dump during service order item entry

Symptom

1) Go to Fiori App 'Create Service Order' to create a Service Order with all mandatory fields filled.
2) Enter a Product ID in item level, click on Enter, then a server error occurs, the following dump can be seen in ST22:

Category               ABAP programming error
Runtime Errors         ASSERTION_FAILED
ABAP: Program          SAPLCRM_ORDER_API
Application Component  CRM-BTX-BF

----------------------------------------------------------------------------------------------------
|Error analysis                                                                                    |
|    The following checkpoint group was used: No checkpoint group specified                        |
|                                                                                                  |
|    If the FIELDS addition was used in the ASSERT statement, you can find                         |
|    the content of the first 8 fields specified in the following overview:                        |
|      LV_MSG_DUMP = `Unexpected termination of 1o framework processing`                           |
|      LV_EXCEPTION_TEXT = `An exception of type 'CX_SY_MOVE_CAST_ERROR' occurred,                 |
|     that was not caught anywhere in the call hierarchy. It was not handled                       |
|     locally or declared using a RAISING clause.`                                                 |
|      LV_MSG_RESPONSIBLE = `The exception occured in`                                             |
|      LV_PROGRAM_NAME = SAPLCRM_QUOTATION_EC                                                      |
|      LV_INCLUDE_NAME = LCRM_QUOTATION_ECF09                                                      |
|      LV_SOURCE_LINE =                                                                            |
|                                                                                                  |
|                                                                11                                |
|     (not used)                                                                                   |
|    " (not used) "                                                                                |
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|Active Calls/Events                                                                               |
----------------------------------------------------------------------------------------------------
|No.   Ty.          Program                             Include                             Line   |
|      Name                                                                                        |
----------------------------------------------------------------------------------------------------
|   24 FUNCTION     SAPLCRM_ORDER_API                   LCRM_ORDER_APIU05                     247  |
|      CRM_ORDER_MAINTAIN                                                                          |
|   23 METHOD       CL_CRM_INTLAY_BTIL============CP    CL_CRM_INTLAY_BTIL============CM00A    23  |
|      CL_CRM_INTLAY_BTIL=>SET_DATA                                                                |
|   22 METHOD       CL_CRM_INTLAY_BTIL============CP    CL_CRM_INTLAY_BTIL============CM008    87  |
|      CL_CRM_INTLAY_BTIL=>MAINTAIN_ORDERS                                                         |


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Environment

SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions

Keywords

ASSERTION_FAILED, SAPLCRM_ORDER_API, CX_SY_MOVE_CAST_ERROR, CL_CRM_REPORT_EXT_REPORTLIST_I, CL_CRMS4_REPORT_EXT_LOCATOR, CL_CRMS4_REPORT_EXT_HELPER=>GET_REPORT_READ_SUBST_CLASS, CRMC_PROC_TYPE, CRMV_PROC_TYPE, QUOTATIO_MESSAGE, CRM_CONTRACT_MESSAGE, CRMT_CONTRACT_MESSAGE, Only at Item Level: Always With Selection Option, LCRM_QUOTATION_ECF09, SAPLCRM_QUOTATION_EC. , KBA , CRM-S4-BTX , S4CRM: Business Transaction Framework , CRM-BTX-BF , Basic Functions for Business Transactions , Problem

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