Symptom
Create a sales order and assign withholding tax relevant condition type in sales item pricing procedure. And then create billing document with document type(FAZ) refer to the sales order. When attempting to release the down payment request to accounting, error "inconsistent amount"(F5 704) happens and stops the business processing.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create sales order and assign withholding tax relevant condition type in sales item pricing procedure.
- Creates billing document with document type(FAZ) refer to the sales order.
- Navigate to the Change Billing Document APP.
- Attempt to release the down payment request to accounting.
- Observe the error message "inconsistent amounts" (Message no. F5704).
Cause
Tax type is not maintained in customer master data and this tax type does not assign to withholding tax relevant SD condition type.
Resolution
- Assign the relevant tax type in the customer master data.
- Then assign withholding tax relevant SD condition type to this tax type using Configuration Activity Assign Condition Type to Withholding Tax Type(ID 104408).
Keywords
Error F5704, Inconsistent Amounts, Pricing Procedure, Withholding Tax relevant SD Condition Type, Down Payment Request, Accounting Release. , KBA , FI-AP-AP-Q-2CL , Withholding Tax (Calculation) (Public Cloud) , Problem
SAP Knowledge Base Article - Public