SAP Knowledge Base Article - Public

3726427 - Image appearing as HTML Code instead of blank when URL is not returned for the placeholder

Symptom

Image is added to a document generation template with placeholder getting its URL from a rule. In source code it shows up as:
<img style="height: 50%; width: 50%;" src="[[ApproverSignature2]]" alt=""> 

if the rule did not set valid value in URL or didn't find an URL, document displays below size parameters in document instead of blank:
" style="height:50%; width:50%" />

Environment

SAP SuccessFactors Employee Central: Document Generation

Cause

When a URL does not exist or is invalid, the system is displaying garbled HTML code with size parameters as the image URL is expected to have a value.

Resolution

In the rule to generate URL, add an ELSE condition as below to set space between quotes:

This will insert blank to URL if no URL is retrieved and the placeholder is ignored instead of displaying garbled text.

Keywords

 style=, style, garbled code, HTML, HTML code, document generation, URL, URL Code, Image, Image code. , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Employee Central all versions