SAP Knowledge Base Article - Preview

3726493 - Only One Note can be added to Account

Symptom

After adding a Note to an Account, the "+" button becomes greyed out and no more Notes can be added.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

add note, notes section, greyed out button, account issue, Sales Cloud, Service Cloud, note addition issue, account notes, troubleshooting notes, greyed out "+" button, account notes problem , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-NOT , Notes for SAP Sales/Service Cloud , Problem

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