3726580 - How to Trigger a Workflow When Editing Dependent Information

• How to Trigger a Workflow When Editing Dependent Information 
• A business rule was set up to always initiate a workflow when editing dependent information, but the workflow is not triggered.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors Employee Central: Workflow
• SAP SuccessFactors Employee Central - Dependents Management

1. Edit dependent information using the History Button (Clock Icon).
2. Observe that the workflow is not triggered.

The workflow triggering behavior differs between using the pencil (Edit) icon and the History UI. This behavior is intentional system design.

Please refer to View Dependents in Employee Central guide for further Information

Step 1: Create a rule :Example Business Rules for Dependents in Employee Central

Example: Rule:TestEC_Dependent_Workflow

Step 2:Add the rule under BCUI - personRelationshipInfo.

Step 3:Test Rule:

• Test the rule in Demo instance to ensure the workflow is triggered when editing dependent information.

Important Note: 

• We recommend that you select Dependents Model as a base object.
• Always confirm the workflow configuration to ensure it is set up to trigger on the correct event type.  
• For dependent records, avoid using the pencil icon if workflow triggering is required.  

Workflow Triggering Behavior  

- Editing via Pencil Icon (Edit Button): Workflows are triggered when changes are made using the pencil icon.  

- Editing via History Button (Clock Icon): Changes made through the History button save successfully, but workflows are not triggered.  

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Employee Central Workflows: Implementation and Administration

           Chapter: Triggering Workflows with Business Rules  and  Using the Diagnostic Tool 

     RBP Guide Implementing Business Rules in SAP SuccessFactors

           Chapter: - Is User in Permission Group 

    Guide -Chapter: Dependents in Employee Central  

           Chapter: Example Business Rules for Dependents in Employee Central 

• 2658091 - Trigger Workflow Compensation Checking if User is Part of a Permission Group
• 3671710 - The workflow triggering behavior differs between using the pencil (Edit) icon and the History UI
• 2324626 - Workflow behavior when editing a record from History Pages 
• 2315275 - Employee Central - Workflows & Alerts
• 3263022 - Employee Central - Workflows
• 3671710 - The workflow triggering behavior differs between using the pencil (Edit) icon and the History UI
• 3582796 - Workflow on Employment details is not triggered when changes are made via Pencil icon 
• 2536851 - Business Rule: How to Configure business Rule to Trigger Workflow Depending on Login User's Attributes/ Criteria
• 2092840 - Importing Dependent Information into Employee Central
• 2806252 - How To Retrieve Dependents Related Information via ORD
• 2274679 - How to Delete/Delimit Dependents Data via Import
• 2092840 - Importing Dependent Information into Employee Central
• 2584658 - HRIS Sync - How to Check if a User is an EC User using the Integration Center

wfConfig, workflow not triggered, dependent information, business rule, pencil icon, edit dependent, workflow configuration, OnSave rule, BCUI, SuccessFactors Employee Central, rule trace, workflow behavior, dependent portlet, trigger workflow. , KBA , LOD-SF-EC-DPD , Dependents Management , How To