3726639 - Lifecycle Status in Sales orders in SAP Sales and Service Cloud version 2

Lifecycle Status in Sales orders in SAP Sales and Service Cloud version 2.

SAP Sales and Service Cloud version 2

Sales order lifecycle statuses are defined as follows:

• **Open**: The quote has been initially created.
• **In Process**: An item in the quote has been canceled, or at least one item is referenced to a sales order (UI or ERP or S/4 bi-directional replication), or a follow-up document has been triggered.
• **Completed**: All items are referenced to a sales order; or the quote was set to "won" or "lost" (reason for rejection set on header). In case of bi-directional replication, the status "Completed" will be set based on integration logic. If an external follow-up document has been created, the quote turns to "Completed" if one follow-up sales order in ERP or S/4HANA has been created.
• **Inactive Version**: This status is used for a new functionality called Quote Versioning. Multiple versions of quotes can be created, but only one will be active, while the rest will be rendered inactive.

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SAP Sales Cloud and SAP Service Cloud Version 2 all versions