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SAP Knowledge Base Article - PreviewSymptom
You need to identify which operation (e.g., CREATE, UPDATE, DELETE) is being performed on an aggregate entity when your third-party system receives a payload via an external hook.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
External Hook, Payload, Operation, Instance Creation, Instance Update, Aggregate Entity, External System Integration, Draft Document, CREATE, UPDATE, DELETE, CREATE_DRAFT , KBA , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , How To
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