SAP Knowledge Base Article - Preview

3727136 - Product description is displayed instead of product name when selecting an alternative or variant item in the Quote

Symptom

  • When selecting an Alternative ItemType for a product in the Quote UI, the system displays the product description instead of the product name in the "Item type" column.
  • Users may expect the product name to be displayed, but instead see the product description value.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP CPQ

Product

SAP CPQ all versions

Keywords

item type column, product description display, alternative item types, variant item types, sales cloud cpq, quote creation, product name display, ui behavior, display logic, cpq item type , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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