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3727149 - Outbound Messages Do Not Automatically Retrigger in SAP Sales Cloud V2

Symptom

Inbound messages in SAP Sales Cloud Version 2 are automatically re‑triggered multiple times (7) before reaching a final failure status.
However, outbound messages fail immediately without any automatic re‑triggering.
You are seeking confirmation on whether an automatic retry mechanism exists for outbound messages, or whether there are recommended options to enable retries after a defined interval.


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Environment

Sales Cloud Version 2

Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

outbound; retry; message monitoring; retrigger; Sales Cloud V2; Service Cloud V2; integration
, KBA , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , Product Enhancement

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