3727338 - ABAP dump ITS_REFERENCE_NULL triggered by search help in ITSmobile application

Symptom

ABAP dump occurs when opening F4 help in ITSmobile service.
The following dump is found in ST22:

Category ABAP programming error
Runtime Errors ITS_REFERENCE_NULL
Application Component Not assigned
Date and Time 00.00.0000 00:00:00
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|Short Text |
| Template interpretation terminated, runtime error. |
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|What happened? |
| Template "itsmobile/99/searchhelp.html" has caused a runtime error in function |
| "unknown". Cause of |
| error: Variable "~searchhelpcontrolname" ("context field") could not be |
| referenced. |
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|What can you do? |
| Call transaction SE80 and check the HTMLB program. In SE80, choose |
| 'Internet Service' and navigate to the corresponding template. Take the |
| service, theme and template name from the path of the template causing |
| the error: |
| "itsmobile/99/searchhelp.html". |
| Remember to publish the corrected template on the 'INTERNAL' site in |
| order to activate the change. |
| |
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|Error analysis |
| In HTMLB, variable "~searchhelpcontrolname" was referenced, but the content of |
| the variable |
| could not be used as a reference. Make sure that the variable contains |
| a valud value and is initialized. |
| |
| HTMLB example, error ITS_REFERENCE_NULL: |
| `varA;` |
| `varB;` |
| `varB = ^varA;` <- error, varA not initialized |
----------------------------------------------------------------------------------------------------

Environment

ABAP Platform
SAP S/4HANA
ITSmobile

Product

ABAP platform all versions ; SAP S/4HANA all versions

Keywords

itsmobile, search help, abap dump, its_reference_null, template error, web browser, F4 key, runtime error, variable initialization, kernel patch, sap basis, ITS, itsmobile/99/searchhelp.html, ~searchhelpcontrolname, searchhelp.html, F4 help, F4, searchhelp, template, regression. , KBA , BC-FES-ITS , SAP Internet Transaction Server , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.