3727432 - onChange Rules Not Triggered During Crossboarding Initiation – Enable via Sysconfig in Onboarding

• Customers may observe that despite Additional Internal Hire Activities switch being enabled, Onchange rules configured with the rule context “Internal Hire” are not triggered during Crossboarding initiation.
• Even though similar behavior is expected based on the RCM–EC Internal Hire process.
• This occurs even when Additional Internal Hire Activities switch is enabled.

SAP SuccessFactors Onboarding

• This occurs because the Onchange Rule execution for Crossboarding functionality is controlled by an internal sysconfig.
• If this sysconfig [not visible on the UI, it is a backend feature] is not enabled, the existing Internal Hire Onchange rules will not be executed during crossboarding initiation. 
• This sysconfig is not visible in the UI and must be enabled by SAP Support

• To ensure the expected behavior, customers must enable the “Onchange Rule for Crossboarding” functionality by raising a ticket with the component LOD-SF-OBX-XBD
• Based on customer feedback requesting consistent behavior with the RCM–EC Internal Hire process, SAP will remove this toggle starting in the 2H 2026 release and enable the functionality by default. 

@Support, please refer to the internal memo.

onChange, Rule, Internal Hire, Crossboarding, Transfer, rule context, Additional Internal Hire Activities, Internal Hiring, Initiation, change, sysconfig, rule context , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem