SAP Knowledge Base Article - Preview

3727632 - Unable to login to Datasphere or Business Data Cloud tenant due to missing welcome email

Symptom

  • The user followed the procedure to activate the Datasphere or Business Data Cloud tenant as per the provided documentation but did not receive the "Welcome to Datasphere" invitation email.
  • The user attempted to log into the Datasphere tenant using their S-User account credentials but was unable to authenticate.
  • The user attempted to activate the tenant in TRUST to use their IAS tenant, but the start page did not redirect to their corporate IDP.


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Environment

Business Data Cloud

Datasphere

Keywords

datasphere login issue, welcome email missing, datasphere tenant activation, s-user authentication failure, IAS tenant setup, corporate IDP redirect failure, datasphere system owner email, forgot password datasphere, datasphere tenant recreation, datasphere provisioning issue , KBA , DS-PROV , DWC Provisioning , BDC-PROV , Landing component for BDC Provisioning (DSP, SAC, BDC) , Problem

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