SAP Knowledge Base Article - Preview

3727640 - Error in IAS when initiating user via Add New Hire to Onboarding - Onboarding

Symptom

  • Error message in IAS indicating that the Family Name is missing when creating a new onboardee record using Add New Hire to Onboarding.
  • Error in provisioning logs in IAS is as follows: "HTTP operation failed invoking *LINK* with statusCode: 400, Response: Missing required attribute in name - [familyName]. "


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding

Keywords

ias error, family name missing, add new hire to onboarding, hris sync mapping, last name field, identity authentication, user sync issue, credentials not triggered, onboarding error, last name, missing, vanished , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem

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