SAP Knowledge Base Article - Preview

3727650 - Export and Erase fails with error: "error occurred while exporting data and creating a file"

Symptom

  • The export and erase function fails when executed
  • Message/Error field displays: "Error occurred while exporting data and creating a file"
  • Recommended Action field displays: "Archive operation encountered an error which we are not able to fix automatically. Please create a ticket in Support Portal for assistance"


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Legacy Oracle

Product

SAP Incentive Management all versions

Keywords

KI2H2025, [COM-130576], export and erase, error occurred while exporting data, creating file, numeric overflow, CS_SALESORDER, database precision, data clearance, archive operation error, export failure, erase failure, data migration, CSV validation error, error occurred while exporting data and creating a file, Archive operation encountered an error which we are not able to fix automatically.
, KBA , CEC-SAL-COM-USR , Organization and User Data Setup , CEC-SAL-COM , Incentive Management , Known Error

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