SAP Knowledge Base Article - Preview

3727711 - eDocument stuck in "Acknowledged by DRCC" status for Poland KSEF

Symptom

  • eDocument is stuck in "Acknowledged by DRCC" status, and the automatic push response is not being updated. 
  • The final status of the eDocument, such as Accepted or Rejected by KSEF, is not received until the "Get Service Status" button is clicked in the eDoc Cockpit.


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Environment

  • SAP ERP 
  • SAP S/4HANA 
  • SAP Document and Reporting Compliance, Cloud edition

Product

SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA all versions

Keywords

ksef, push response, get service status, eDocument cockpit, document compliance, status update, reference number, electronic document, DRC cloud edition, connection configuration, troubleshooting, tax authority, Supplier Invoice, eInvoicing, Invoice Download, HTTP 401 Error, document compliance poland, sap drc, KSeF, Poland, Supplier Invoice, Inbound Invoice, e-Invoicing, SAP DRC, Document and Reporting Compliance, Invoice Download, PUSH Response  , KBA , CA-GTF-CSC-EDO-PL , Document Compliance Poland , Problem

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