3727735 - Error "<Connectivity/InternalError>: could not fetch content due to an internal error" when migrating Joule to certificate authentication

• Issues during integration between SAP SuccessFactors and SAP Joule via SAP BTP.
• The destination LPS_SFSF_dt for "design time" is correctly configured with Basic Authentication and working as expected.
• When migrating the destination from Basic Authentication to Client Certificate Authentication (mTLS), the following error occurs during the refresh of the content channel in SAP Build Work Zone: "<Connectivity/InternalError>: Could not fetch content due to an internal error. Please try again later. If the issue persists, please open a ticket on the connectivity service."

• SAP SuccessFactors HCM Suite
• SAP Joule

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