Symptom
- The typeahead is not working on custom object field on the JobApplication in new applicant workbench
- The field does not display values in alphabetical order nor Typing the name of a field value narrow downs the results effectively.
- User are required to scroll through all fields values to locate the desired one
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to requisition >> open any candidate's application
- Attempt to edit and update the custom object field.
- Observe that the values are not in alphabetical order nor the field does filter results effectively when typing and only bolds visible selections, making it difficult to find the desired value for the user
Cause
Object contains hundreds of values.
Resolution
When the object in question here contains hundreds of values. As per KBA https://me.sap.com/notes/3634931/E this is a known limitation of Application Object fields when the same field contains hundreds of Object values.
The page reverts to batch loading of entries when more than 200 object entries are present within the object, causing batch loading of values which does not allow for typeahead.
Reducing the number of entries with parent child relationships should allow for the behaviour to work.
See Also
Keywords
custom, job application , object field, recruiting management, search issue, filter issue, alphabetical order, usability issue, Employee Central object, typeahead, field behavior, work field value search , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem
SAP Knowledge Base Article - Public