SAP Knowledge Base Article - Preview

3727798 - External Product ID Mapping are not created during the replication of Products to Sales Cloud V2

Symptom

During the replication of Products to Sales Cloud V2, both mapping types "Material ID" and "Material Unformatted ID" entries are created and "defaultExternalProductId" is set; while for others only "Material Unformatted ID" entries are created.


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Environment

SAP Sales and Service Cloud version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

external product id mapping, material id, material unformatted id, integration inconsistency, defaultExternalProductId, MATMAS IDoc, iFlow update, product replication, backend integration, formatted id mapping, unformatted id mapping , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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