Symptom
-
Hard purged users are still appear in certain reports even though the hard purge job status shows “Completed” successfully.
-
Purged employees are not visible in the SuccessFactors instance, but their records may still appear in reports or the Data Inspector tool.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
SAP SuccessFactors HCM Suite
Product
Keywords
soft purge, hard purge, data retention management, purged employees, reports, data inspector, SuccessFactors, purge job completed, empty records, hard purge issue, purge troubleshooting, employee visibility , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview