Symptom
A set of hierarchies was created in Manage Global Hierarchies, but only one hierarchy is visible in reconciliation cases.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud Public Edition
Cause
Resolution
- Copy the existing consolidation unit default hierarchy and edit it according to the required specifications.
- For creating a new hierarchy, note that the issue is under investigation and will be resolved in the May 2026.
- Refer to the Knowledge Base Article (KBA) for updates on the resolution timeline.
See Also
Keywords
missing hierarchy, reconciliation cases, s/4hana cloud, intercompany matching, unrestricted roles, unit hierarchy, consolidation unit, global fields, hierarchy issue, ICMR reconciliation, s/4hana public cloud. , KBA , FIN-CS-ICR-2CL , S/4HANA Intercompany Matching and Reconciliation (Publ Cld) , Known Error
Product
SAP S/4HANA Cloud Public Edition all versions
Attachments
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SAP Knowledge Base Article - Public