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SAP Knowledge Base Article - PreviewSymptom
- Users with an Admin role are receiving email notifications when an inquiry is raised from Document Distribution. However, they are unable to take any action—such as answering, approving, or disapproving—in response to these notifications.
- When Admin users open the inquiry, the options to respond are not enabled.
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Environment
- SAP Sales Performance Management
- Incentive Management on Hyperscalers
Product
SAP Incentive Management 2026
Keywords
Plan Communicator, GCP, K8s, Inquiry, Distribution, Admin, Role, Communicator, Document, Permission , KBA , CEC-SAL-COM-PLC , Plan Communicator , CEC-SAL-COM , Incentive Management , Problem
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