3728580 - Error message "Employee: Person External ID doesn’t exist" happened when importing Service Cost Level template in Manage Workforce

• An error occurs when attempting to upload a mass file with Agreement Work on App Manage Workforce F6097A.
• Error message: "Employee: Person External ID doesn’t exist.".

SAP S/4HANA Cloud Public Edition

The issue is caused by missing worker agreements for the respective workers.

When importing the Service Cost Level, it is necessary to ensure there is a work agreement for the respective worker as per How to Import Worker Data | SAP Help Portal.

-> However, if you want to assign a worker to a cost center or enter a company code, you need to create a work agreement for the respective worker. 

SAP Help Portal: How to Import Worker Data | SAP Help Portal

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