SAP Knowledge Base Article - Preview

3728581 - User synchronization fails with "no String-argument constructor/factory method to deserialize from String value" error in IPS

Symptom

  • The user synchronization to SAP Identity Authentication Service (IAS) fails.
  • The following error is observed in the Identity Provisioning Service (IPS) job:

status=400, detail=Cannot construct instance of `com.sap.security.iag.idstore.api.external.scim.model.ScimEmail` (although at least one Creator exists): no String-argument constructor/factory method to deserialize from String value ('XXX@email.domain')


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Environment

Identity Provisioning Service (IPS)

Product

Identity Provisioning all versions

Keywords

scim provisioning error, scimemail deserialization error, user synchronization fails, identity authentication service, ias synchronization issue, IPS, scim api version 2, provisioning job error, user import error, scim email mapping error, scim provisioning failure , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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