3728591 - Incorrect prerequisite display on learning homepage assignment card

• The prerequisite shows as completed on the Learning homepage page, even though users have not completed it.
• The issue appears to be related to learning homepage assignment card, where older revisions of the prerequisite course are incorrectly recognized as completed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

1. Create an item with a prerequisite item of a specific revision (e.g., item A with prerequisite item B rev 2).
2. Complete an older revision of the prerequisite item (e.g., item B rev 1) and assign Item A to a user.
3. On the Learning homepage, the assignment card incorrectly shows as Prerequisite completed.
4. Attempt to register for sessions of the main item (e.g., item A). The system prevents registration, stating the prerequisite is not fulfilled.

Product Engineering is investigating a solution.

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Workaround

No workaround is available.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

prerequisite, learning homepage, item revision, registration issue, incorrect completion status, revision recognition, prerequisite validation , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed