SAP Knowledge Base Article - Public

3728672 - Cannot Create Billing Document Against Standard Return Delivery

Symptom

In customer return (BKP) business scenario, it is impossible to create billing document against standard return delivery.

Environment

S/4 HANA Cloud Public Edition

Reproducing the Issue

  1. Open the app va03.
  2. Search for a sales order and open it.
  3. Click on "Display Document Flow". The document flow is as follows: sales order > outbound delivery > customer invoice > standard return > standard return delivery.
  4. Open the app "Create Billing Documents".
  5. Search for above standard return delivery document. No results are displayed.

Cause

In best practice BKP, there is no need to create a billing document against a standard return delivery.

Resolution

System standard behavior.

See Also

Refer to: Best practice BKP.

Keywords

billing document, standard return delivery, goods receipt, create billing documents, document flow, outbound delivery, sales order, public cloud, processing billing documents, BKP. , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions