Symptom
In customer return (BKP) business scenario, it is impossible to create billing document against standard return delivery.
Environment
S/4 HANA Cloud Public Edition
Reproducing the Issue
- Open the app va03.
- Search for a sales order and open it.
- Click on "Display Document Flow". The document flow is as follows: sales order > outbound delivery > customer invoice > standard return > standard return delivery.
- Open the app "Create Billing Documents".
- Search for above standard return delivery document. No results are displayed.
Cause
In best practice BKP, there is no need to create a billing document against a standard return delivery.
Resolution
System standard behavior.
See Also
Refer to: Best practice BKP.
Keywords
billing document, standard return delivery, goods receipt, create billing documents, document flow, outbound delivery, sales order, public cloud, processing billing documents, BKP. , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public