Symptom
Is it possible to change the due date for already existing program in Learning?
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Assign a program to users in SuccessFactors Learning.
- Attempt to change the due date for the assigned program.
- Observe that there is no option to manually set or modify the required date for the program.
Cause
Resolution
- The due date of a program is determined by the program type -> Open-ended, Duration-based, or Scheduled; and the corresponding settings are configured within the program record.
- The system automatically calculates the required date for Duration-based and Scheduled programs based on their defined settings. For Open-ended programs, a required date is not generated.
- Once the program type is set for a particular program, it cannot be changed later, and the required date cannot be modified for already existing programs. This is as per system design.
- As a workaround, create a new program and set the program type as per the business requirement.
- If functionality to change the program type is required in future releases, submit an enhancement request as explained in the KBA: 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
See Also
Keywords
due date, program type, open-ended program, duration-based program, scheduled program, required date, program assignment, enhancement request, modify program settings, create new program, system design limitation. , KBA , LOD-SF-LMS-PRO , Programs , How To
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public