3728842 - Dunning Block “Disputed (A)” is Automatically Set During Billing Document Creation in SAP S/4HANA Cloud Public Edition

For certain billing documents, the system automatically sets the dunning block "Disputed (A)" even though no dunning block is maintained in the corresponding sales order or in the payer master data. 

SAP S/4HANA Cloud Public Edition

1. Open the Manage Billing Document app.
2. Display the relevant billing document.
3. Observe that the Dunning Block is set to "A".

• If the following conditions are met, the billing document is considered relevant for invoice list processing:

  • A calendar is maintained in the Invoicing List Dates field in the payer master data.

  • An invoice list type is assigned to the billing type.

• In this case, the system automatically sets the dunning block "A" during billing document creation.
• This happens because the system treats the payer as invoice list relevant and prevents individual billing documents from being processed or sent separately.

• To resolve this issue, create an invoice list for the affected billing documents using the "Create Invoice List" app. Once the invoice list is created, the dunning block will be removed from the corresponding accounting documents.
• Additionally, review whether invoice list processing is required for the business scenario. If not, remove the value maintained in the Invoicing List Dates field in the payer master data to prevent the system from automatically applying the dunning block in future billing documents.

• Invoice Lists | SAP Help Portal
• Create Invoice Lists - VF21 | SAP Help Portal

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