SAP Knowledge Base Article - Preview

3728888 - 401 unauthorized error when sending data to SAP Emarsys using OAuth2 authentication in SAP Customer Data Platform

Symptom

  • The error message indicates "Forbidden access. Ensure the userKey has the right permissions."
  • The issue was observed after saving OAuth2 credentials in the Emarsys application in the SAP Customer Data Platform console


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Environment

SAP Customer Data Platform

Product

SAP Customer Data Platform all versions

Keywords

SAP CDP, CDP, 401, unauthorized, Error, OAuth2, authentication, forbidden access, userKey, permissions, Emarsys integration, API, CDP error , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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